Privacy Policy
ZEN•ith Executive Retreats are operated in partnership by
Healthcare Innovation Consultancy Ltd
Systemic Solutions Consulting Ltd
and
Synergy Sync
Effective Date: 20/04/2026
1. Who We Are
Healthcare Innovation Consultancy Ltd (“we”, “us”, “our”) operates the website zenithexecutiveretreats.co.uk and provides executive leadership retreat experiences.
We are the data controller responsible for your personal data.
ICO Registration ZB604225
Contact details:
Email: enquiries@zenithexecutiveretreats.co.uk
Registered Address:
Healthcare Innovation Consultancy Ltd
ZEN•ith Executive Retreats
1 Priory Ln
Penwortham
Preston
PR1 0AR
2. What Data We Collect
We may collect and process the following personal data:
Information you provide directly
Name
Email address
Phone number
Company name / role
Application responses (including professional background and leadership context)
Dietary requirements and health-related information (only where necessary for retreat participation)
Payment information (processed securely via third-party providers)
Automatically collected data
IP address
Browser type and device information
Website usage data (via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
Process retreat applications and enquiries
Assess suitability for participation (as retreats are application-based)
Communicate with you about your application or booking
Provide retreat-related services (including logistics, accommodation, and catering coordination)
Send relevant updates, confirmations, and follow-up information
Improve our website and user experience
Comply with legal and regulatory obligations
This reflects the structured, selective application process used to maintain a high-quality cohort experience .
4. Legal Basis for Processing
We process your data under the following legal bases:
Contractual necessity – to deliver retreat services you have applied for
Legitimate interests – to manage applications, maintain cohort quality, and improve services
Consent – for marketing communications (where applicable)
Legal obligation – for compliance with UK law
5. Health & Special Category Data
For retreat safety and catering purposes, we may collect limited health-related data (e.g., allergies, medical conditions).
This data is only collected where necessary
It is processed with your explicit consent
It is shared only with relevant providers (e.g., caterers) where required
Is deleted within 30 days of completing the event
This aligns with your duty of care for residential retreat environments .
6. Payments
We do not store or process payment details directly.
Payments are handled securely via invoice or third-party providers (e.g. Stripe).
Invoices will be sent to your preferred email for payment when due
In the event of secure payment options being used you will be redirected to their secure platform to complete transactions.
7. Sharing Your Data
We may share your data with:
Accommodation venues (e.g., retreat locations)
Catering providers
Payment processors (e.g. Stripe)
Email and CRM platforms
Professional advisors (legal, accounting)
We only share what is necessary and ensure appropriate safeguards are in place.
8. International Transfers
If any data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
UK-approved Standard Contractual Clauses
Transfers to countries with adequacy decisions
9. Data Retention
We retain your data only as long as necessary:
Application data: up to 24 months
Booking and financial records: up to 6 years (for legal compliance)
Marketing data: until you unsubscribe
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
enquiries@zenithexecutiveretreats.co.uk
11. Cookies
We use cookies to:
Improve website functionality
Analyse traffic and usage
Support marketing activities
You can manage cookies via your browser settings.
12. Marketing Communications
We may send you relevant updates about retreats or future opportunities if:
You have opted in, or
You have previously expressed interest in our services
You can unsubscribe at any time using the link in our emails.
13. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure hosting
Encrypted communications
Restricted access to personal data
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
15. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
16. Contact Us
If you have any questions about this policy or your data: